Refund Policy

Refund Policy

At Zyric, we do not accept returns or refunds except in cases of a genuine issue with the product (such as a defect, damage, or an incorrect item received).

Exchanges

If you are not satisfied with your order for any other reason, we are happy to offer an exchange instead of a return or refund.

Genuine Issues

If your item arrives defective, damaged, or incorrect, please contact us at contact@zyric.shop within 3 days of delivery with your order number and photos of the issue. We will review your request and offer a suitable resolution, which may include a replacement, exchange, or refund at our discretion.

How to Request an Exchange

To request an exchange, please email us at contact@zyric.shop with your order number and the reason for the exchange. Our team will guide you through the next steps.

This is a starting draft — please review and adjust details like the contact timeframe to match your actual business practices.